Robert C. Pettit, MBA, PMP
Fortune 500 communications leader and project management professional with a proven track record of building trust, managing cross-functional teams, and delivering results in matrix organizations. Expertise in customer communications, social media strategy, and digital marketing.
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Professional Experience
Entergy
Manager, Customer Communications
August 2022 - Present
Strategic advisor to Chief Customer Officer, managing executive presence and implementing multi-channel campaigns. Led the 2024 Bill Toolkit initiative with $250K budget resulting in 121M impressions and 18-point higher NPS for aware customers.
Entergy
Sr. Communications Specialist
July 2017 - July 2022
Managed 20 social media feeds reaching 440,000 followers with 20M monthly impressions. Led social listening, advertising, and technology implementation requiring $200K investment to scale $500K+ annual social media spend.
Mississippi DOT
Digital Media Manager
November 2013 - June 2017
Led digital strategy and six-member content team reaching 1M+ users monthly. Developed performance reports for leadership and supported infrastructure funding policy initiatives.
Gannett
Digital Catalyst
June 2013 - October 2013
Consulted with retail account executives to optimize more than $400K annual digital media mix and online performance for high-value advertisers. Sales including display, social media management, pay-per-click, website development, search engine optimization and email marketing
Mad Genius
Digital Content Strategist
December 2011 - May 2013
Managed $180K in annual digital advertising buys including search, display and social media for agency clients with a focus on consumer goods retail and crisis management.
Skills & Expertise
Strategic Communications
Executive communications, speech writing, crisis response, integrated campaigns
Digital Marketing
Social media strategy, advertising, content development, performance analytics
Team Leadership
Cross-functional collaboration, relationship building, executive advising
Project Management
PMP certified, budget management, timeline development, stakeholder management
Education & Certifications
MBA, Tulane University
Focus in Finance, Global Strategy
Graduated May 2025
Project Management Professional (PMP)
Certified since January 2019
Double BA, University of Mississippi
Chinese Language & International Studies
Graduated May 2010
Leadership & Community Involvement
Professional Organization Leadership
  • President, PRAM Central Board
  • SPRF Representative, PRAM State Board
  • Member-at-Large, SPRF Board
  • Board member, AAF Jackson
Speaking Engagements
  • Ragan Brand Storytelling Conference 2022
  • Social Media for Utilities 2022
  • AASHTO TransComm 2018
Community Involvement
  • Chair (2021-2022), Entergy Pride ERG
  • Secretary (2020-2021), Entergy Pride ERG
  • Pride Build Committee, New Orleans Habitat for Humanity
Communication Philosophy
My approach to communications centers on building strong foundations of trust and relationships, which enable strategic initiatives that deliver meaningful business impact. This philosophy has guided my work across industries and organizations.

Impact
Measurable results that drive business objectives
Strategy
Thoughtful planning aligned with organizational goals
Relationships
Building trust with stakeholders at all levels
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What do I bring to my teams?
I bring a unique blend of strategic thinking, practical execution, and measurable results to every project. My experience spans corporate communications, digital marketing, and project management, allowing me to approach challenges holistically.
What types of projects am I interested in?
I'm particularly passionate about strategic communications initiatives that connect business objectives with customer needs. Projects involving executive communications, digital transformation, or complex stakeholder management are my specialty.